Inmate canteen customer service phone number To establish a prepaid collect call account or to buy an inmate phone cards, please visit the Reliance Telephone website. 5527 We have always provided our clients with old fashioned customer service and cutting edge technology - from our humble Oct 22, 2024 · Money orders made out to the inmate can be mailed using the address above. com and enter the confirmation number or inmate number. Inmate Canteen Customer Service can be reached at 715-690-2965, Search the inmate by last name and deposit accordingly. com, or by calling toll-free 855-836-3364 Inmate Canteen Customer Service - email them at Phone: (507) 304-4830. And because 100% customer satisfaction is always our number one priority, you can be assured that you’ll receive unmatched service and support. Just call 1 (866) 516-0115 . It’s simple. mn. Select a location below or use our Quick Search option to find the last call an inmate attempted to your phone number. If allowed by the facility, an incarcerated individual may transfer funds from their facility trust/commissary account into a Securus Debit account via making a request through their commissary. One of the main reasons why Inmate Canteen Team 3 is necessary is because they are responsible for managing and distributing essential items such as food, hygiene products, and clothing. Comforting essentials for incarcerated loved ones, facility-approved. Inmate Canteen has a selection of hundreds of items available to purchase for inmates in Carroll County. The caller will be prompted to accept or reject the call by pressing a key on their touch tone phone. 4761 Select a Facility Location. Search by Inmate/Date/Phone Number. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions. Welcome to Synergy payment services. Refund Inquiry Contact Form Please contact our Customer Support team through our online inquiry process. NOTE: Mobile County Metro Jail Facility may only allow online deposits for local commissary purchasing. At TurnKey Corrections, our system is designed to make commissary and communication services easy for both inmates and jail staff alike. com or 1-866-232-1899. 5 minutes. Hours: Monday - Friday: 6am - 6pm Saturday: 9am - 1pm (PST) Call: (775) 393-4000 Fax: (707) 261-4020 Email: [email protected] 3. Please follow the instructions on the Inmate Canteen website. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund. TouchPay - www. Learn more about KCN’s Edge kiosk. The "hold" has been placed on the money by your bank. com. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL In August 2020, the personal information of thousands of Telmate users was exposed and accessed by unknown attackers. Our bilingual operators are standing by 24 hours, 7 days a week to assist you with your deposit. The inmate can call you ‘collect’ if your phone service accepts collect calls. In order to deposit money you will need to know the state and facility where the inmate is located and also the inmate's id or name. Gaston County Sheriff’s Office 425 Dr. · Visit accesscatalog. Inmates can choose from popular name-brand items, and supplemental food items. Please provide as much detail as you can to help us resolve your inquiry. com If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 Inmate Emails and Messaging Inmates are able to communicate via emails and messaging. com for assistance. Postal Service. A, click here. 50 or 10% of the deposit amount, whichever is greater. wav files for easy transfer. AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7 4) Please select the Facility the inmate is at. By Telephone or Internet - deposits to inmate accounts can be made through . How do I leave a message for an inmate? You can call and leave a brief message on Inmate Voicemail by dialing 763-515-4160. Inmates order all commissary offerings directly from the kiosks or handheld devices. Create your free account today! Policies; Pay Invoice; Inmate Login 24/7 Automated System & Customer Support: 800-913-6097. inmatecanteen. com can be used to order select food care packages for an inmate. com Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. Instantaneous posting of transactions. Alternative to Union Supply. S. A refund can be obtained by calling customer service at 877-650-4249. Inmate Communications Integrity. Stay organized with investigative folders Jail staff can: Blacklist inmates, housing units Shop Jack L Marcus for inmate care packages. FAQ \ Robo Calls. You can setup your pre-pay phone account online by visiting the GTL ConnectNetwork website here, or over the phone by calling 1-800-483-8314 or 1-866-230-7761. Inmate accounts. The system automatically deposits the money directly into the inmate's account. Way, Gastonia, NC 28052 CALL 704-869-6800 AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7 General steps to send money to an inmate: Step 1: Click ‘Send Money’ at the top Step 2: Find your recipient Step 3: Click Sign Up to create an account Step 4: Put money on inmate's books Step 5: Use your Visa or Mastercard to complete KCN serves over 650,000 inmates weekly and 14 out of 17 outsourced state departments of corrections. Make deposits , shop online, and send messages to incarcerated family and friends. Call: 636-888-7004. Kiosks do not give change. shop. 1. Please make sure you verify the correct resident has been selected. If your contact information is provided to ViaPath , and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. 3 Easy Steps to Talk. Fax: (507) 304-4859. Reason Signup / Account Creation Login / Forgot Password Video Visitation Question Telephone Deposit Telephone Service Rescan Request Postal Mail Question Electronic Messaging Question Missing Mail Refund Request Account Information Update About Us. FAQ Cidnet is a comprehensive system that connects users with their incarcerated loved ones. Over the phone: Call Telmate customer service at (866) 516-0115. To receive calls from one of the facilities we service, please deposit funds onto a NCIC Phone Account. The inmate will have access to edit the order before it is delivered. index. Apr 18, 2025 · Phone Accounts. Let's Get Started. Keep in touch in ways that make your life easier and their life better! Inmate mail will only be accepted via the U. Mar 4, 2024 · Should you encounter any issues while using team3. EST and Saturdays, 11 a. to International Inmate Call Services. ; Telephone. Welcome to the Touchpay Payment Portal : Fast, reliable, secure, and convenient way to make payments. com through e-mail? How do I get additional information? Check the FAQ page for more answers. By calling ICS Corrections' billing agent ICSolutions at 888-506-8407. Performance: Our system works. Essex County Jail Add money using your credit or debit card online, or via telephone, or in person using cash. Add electronic notes directly to calls. Martin Luther King Jr. Alberta App built on wavemaker c. NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. Credit card transactions are charged a non-refundable fee of $2. com or have questions about specific functionalities, don’t hesitate to reach out to customer support. Phone card Purchases: Phone card purchases always go to the inmates account The store will not work correctly when cookies are disabled. The inmate account holds any money brought in on their person and allows inmates to purchase additional items via a canteen. There is a monthly limit of $200-300 on how much inmates can spend on commissary items. More. Visitation. See the Inmate Rulebook for additional information on sending mail to inmates. 884. Phone. 866. Download, Stream, or Listen live. The phone service provider for South Carolina is GTL (Global Tel*Link) ConnectNetwork. 24/7 Access on any Internet capable device. Itasca County | 123 NE 4th Street | Grand Rapids, MN 55744 | Phone: 218-327-7363 | Toll Free: 800-422-0312 Report website problems to helpdesk@co. Export calls into . us You can make a deposit through the lobby kiosk located in the jail, on our website www. 4. Family and friends may also choose to create a phone account. Hours of Operation Administration Hours 8:00 am - 5:00 pm Monday - Friday Inmate employment with Canteen is designed to teach Inmates relevant, marketable, transferable skills such as inventory management, warehousing, production, order-fulfillment, customer service and forklift certification. Contact Us. Wkd}} Deposit money for an inmate. The inmate can call you using credits or money that you or someone else purchases from Inmate Canteen. For issues regarding inmate accounts, contact TurnKey Corrections directly at 715-690-2965 . 7) Navigate to the product category you would like to order from. The public may call Synergy customer service for assistance in blocking or unblocking their phone number. –11:59 p. Additional Contact If your only phone is a cell phone, a prepaid account will be the only way you can receive calls. " [IV. Our Stellar Customer Service Process: Call our general customer service number: 866-320-4200 If the issue is unsolved, you will be forwarded to Ed Bierer or our Application Specialist on call. We asked detainees how having access to Pay Tel’s technology and platform have impacted their lives 3. NOTE: All transactions with Inmate Canteen are between the customer and Inmate Canteen. They can purchase items such as clothing, food, and tablet services. 345. Fees listed below. Inmate PIN Debit Prepaid Phone Accounts: Washington DOC 24/7 Automated System: 866-669-9975. com or call us at +1-800-236-2611(8:00AM to 5:00PM CST) Customer Care: 1-866-713-4761 Phone Calls & Messages; Each photo uploaded can only be shared with a single inmate. How to Send Money Online. We provide name brand products along with private labeled products in order to give your clients options at different price points. Inmates are permitted two (2) free calls daily up to 10 minutes each (local/long distance; Canada /USA). NEW recreation-yard pavilions with vending machines. Mail: If you want to purchase prepaid phone services for a Prepaid Account using a check or money order, please mail to: ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 Note: Inmate Canteen does not have a customer service phone number. To put money on an inmate’s vending account or to purchase canteen items for an inmate, please visit the Inmate Canteen website. Just call 1-866-713-4761 (or 844-369-7776 for British Columbia facilities). Inmate Canteen TKC Supply TKC Telecom Brandon Howard, Director of Customer Service Dominick Schleper, Customer Service Manager Rachail Ostlund, Customer Service Supervisor. You can even set up multiple AdvancePay accounts if you have inmates in separate facilities and wish to have calls directed to different phone numbers. The phone number is 715-690-2965. If you encounter issues using the Inmate Commissary system, contact Turnkey Corrections at 715-386-5700 and leave a message; a team member will return your call in a reasonable amount of time. You may contact Lattice’s Customer Service Center at 888-843-1972, use Lattice’s secure website or Lattice accepts money orders mailed to: Lattice Incorporated P. . Reliance Telephone McDaniel Supply Company provides commissary services for detention centers, jails, and prisons in Georgia, South Carolina, North Carolina, Tennessee, and Florida. Inmate’s ID number; Inmate’s location – or system like FBOP; Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. Box 536 Collingswood, NJ 08108. Onl ine. COMMISSARY: All orders are placed with zero involvement of your staff. Inmates at the facility can take funds directly from their commissary accounts to make phone calls. Louis, Missouri 63132 Bringing Families and Friends Together. Depositing money by phone is a convenient way for your inmate to receive money immediately. How can I Contact InmateCanteen. Contact. How can we assist you? - Customer assistance - Canteen is the nation's leading provider of workplace food service- Vending, markets, coffee, dining, & more Get started with Canteen today - Contact sales, customer service, product ordering, & more - Canteen is the nation's leading provider of workplace food service Feb 18, 2022 · III. The Automated Phone System can provide a rate quote, block a phone number, and tell a customer why a number is blocked. Create an account at: team3. L. Accounts & Canteen Contact an Inmate Advance Pay accounts allow you to prepay for collect calls from an inmate to your phone number using the deposited funds Phone: You may call ICSolutions customer service using this toll-free number 1(888)506-8407. Sending Money to an Inmate. This included names, contact information, driver’s license numbers, passport numbers, Social Security numbers, payment card and financial account information, personal messages, and grievance forms. NEW, monthly inmate ordering. O. Thank you for your patience through this time. 00 fee. Our Support Team is available 365 days a year, answering calls in less than 30 seconds and resolving most issues within 3. Learn more about KCN’s KeepTrak Software. R. Also, you can deposit cash only into a Kiosk in the jail lobby. 1884 to speak with a bilingual (English and Spanish) customer service representative. , 10880 Lin Page Place, St. zip or . A quarterly inmate package program for property items. 3 Ways to Purchase Prepaid Phone Services. icaregifts. S. 445 Ingenuity Ave Sparks, NV 89441. Phone Time Tiger Correctional does not provide telephone services nor knows the process to obtain phone time at each facility. Purchasing a Phone Card. The inmate can call you using credits or money that you or someone else purchases from the jail’s inmate phone service. Email: customerservice@accesscorrections. Canteen purchases are items that are not provided to inmates, such as candy, soda, snacks, haircuts, and stamps. Turnkey Corrections provides comprehensive solutions for correctional facilities, including inmate communication, commissary services, and secure payment processing. For customer service regarding issues with Canteen or CareMart delivery, please call (757) 385-4691. Footer Automated Phone IVR. Simple accounting procedures, thorough training, and comprehensive service offerings makes TurnKey and our software platform, TEAM3, stand out as the best option for your facility. *** Notice: All EFT transactions are subject to services fees as determined by each individual vendor. Colorado Customers. If you missed a call from (800) 943-2189, it means a detainee was trying to reach you. In per son Nov 16, 2023 · Inmates can use funds on their inmate trust account. When an inmate is booked into the Adult Detention Center, an inmate account is created. For cash deposits, there is a $1. Select a facility by simply clicking one of the states below. This will allow you to submit your refund questions online and have a Customer Service Representative contact you with a resolution. m. correctpay. By calling our toll-free number (1-877-618-3516) and selecting option 2, you can make a deposit. This is non-negotiable. All profits generated by the Canteen Program are placed into the Canteen, Vending Machine, and Library Account to be used solely for inmate benefits. 5) On the next page, you will enter the Resident’s Last name or ID Number and click ‘Search’ 6) Select the resident from the drop down list. 706. KCN will build weather-sheltered pavilions for the inmates across the State over the next few years. DO NOT leave personal information or PHONE CARD numbers on the voice mail. –5 p. If you prefer to contact us by phone, please call our Customer Care Center at 1-727-349-1561. co. inmate canteen. You can also live chat with a customer service representative during regular business hours—Monday-Friday, 8:30 a. 3. Need Help? If you have problems logging in please contact Customer Service at customerservice@jacklmarcus. Please include the inmate’s name, facility, and contact number Live Customer Service Available 24/7. Phone —dial toll free, 866. We monitor our kiosks all day, every day and have strict guidelines set in place to maximize our performance. Alabama Customers. The store will not work correctly when cookies are disabled. EST. You may also contact Customer Service via the methods provided below. Create Account. ] Contact the Inmate Bank at (719) 269-4271 if you have questions. (If your cell phone number is not correct, click "Update Your Settings" to correct your cell phone number) Click Send Verify Code; Enter the verification code sent via SMS and click Verify Code; Once the code is verified, you will receive a page stating that the setup is complete. Arizona Customers. Services In Person – by Western Union Agent Locations Family and friends can set up a Prepaid Collect account in two ways: Online. You pick the items to send to the inmate and the inmate will receive them on their next canteen delivery day. Look for contact information such as a helpline number or email address that can assist you with resolving any concerns promptly. When is the main customer service department open? Our main corporate customer service department is open Monday through Friday 7:30am – 4:30pm EST. When your Friends and Family use their cell phone to receive GTL processed inmate calls and now cannot receive those calls it is likely due to the GTL caller ID number(s) (480-448-2204 or 480-409-2926) being flagged as a Spam / Robo call. Apr 25, 2024 · Customer Service. Careers. For additional information about Canteen, please contact the customer service team at DOC_CCI_CANTEEN@state. Never send it with a letter or photos for your inmate, unless the facility allows it. Walkenhorst's. ) In-facility kiosk —an Access Corrections kiosk that accepts cash, credit and debit cards in the lobby of correctional facilities is ready to process your deposit. SecurTel also provides U. 30 per megabyte (MB). SUNDAY' | translate}}: {{hours. We're proud to be top-rated for service and support on the Better Business Bureau! Your satisfaction is our priority, and we’re committed to providing the best possible experience. 2. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number. Verify your cell phone number is entered correctly. Corresponding with an Inmate If you attempted to put money on an inmate's account multiple times due to errors, there may be a "hold" placed on those funds on your credit/debit card acccount. C. The inmate can call you using a prepaid calling card that they can purchase from the jail’s inmate commissary. Customer service Jul 1, 2024 · Inmate Canteen Team 3 plays a vital role in ensuring that our basic needs are met and our daily lives run smoothly. You can make an online deposit into an inmate’s account. A link to the department's canteen policy, Administrative Regulation 200-11, may be found on the department policies page. SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. This data can be utilized across various Cidnet applications, including Voice, Video, and Mail services, to maintain contact with inmates. All refunds for canteen orders go to the inmate’s account. You will need your customer number (Lookup customer number here) and facility ID (Lookup Facility ID here) to use this IVR. Once the account is created, funds can be deposited onto an inmate's canteen account so they are able to make phone calls, purchase vending machine items, or order food and hygiene items to be delivered on Tuesdays and Fridays. Oregon Customers. To purchase items for an inmate directly, visit our CareMart site at vbsocaremart. {{'pages. SecurTel provides inmate calling services to inmate families and friends. Also, you can email ICCSupport@tkc32m. The fastest way to send money to an inmate is by using a credit or debit card to complete an online payment through JPay. Enter the confirmation number you received when placing your order Commissary, Video Visitation, Phone Integration, Inmate E-Mail and SMS, PictureMail plus improved employee efficiency all impact your bottom-line revenue, productivity, and morale. Family members/friends need to setup an Inmate Canteen/Turnkey Corrections account. 365-Day Customer Support. us Automated Phone Assistance: Customers may call 1-800-729-8355 to access an Automated Customer Service IVR Phone System available in English and Spanish twenty-four hours a day. Set notifications by Inmate or Phone Number. Call JPay at 1 (800) 574-5729 to make payments over the phone at any time. We observe all corporate and national holidays. *When mailing a money order or cashier’s check, send it an envelope by itself. Premier. It operates on a standardized data pricing model, where data is available at a uniform rate of $0. For issues with TouchPay contact Customer Service at 866-204-1603 *More Information. TouchPayDirect. Other Issues: Customer Service: 800-786-8521 | Customer Service Hours of Operation: Mon – Fri – 8 am – 7 pm (CST) See full list on jailexchange. This amount is subject to change so call the facility at 541-474-5140 in order to confirm the amount that cannot be exceeded. Prepaid Collect services can be set up online at Available Services. For inmates in the U. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. A Telmate agent will assist you with your deposit. · Call 1-855-329-4268 any time day or night to access our automated system. com or call 800-943-2189. Add funds to a phone number or inmate phone account to stay connected with your loved one or friend by visiting ncic. 713. Wkd}} Depositing money by phone is a convenient way for your inmate to receive money immediately. Nov 30, 2016 · Effective November 30, 2016 Money Transfers to Inmate Banking will only be accepted: Online – by www. SATURDAY' | translate}} - {{'pages. Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. Learn how Inmate Canteen collects and uses your personal information, and how to contact their customer service representatives by phone or e-mail. Our service offers you a fast and secure way to deposit money into an inmate’s account using a credit or debit card by using the payment portal linked below. itasca. Our bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. 7. Address: Keefe Commissary Network L. ruaht sjyiec glcwww mxac zyrltk cyot ivagnd rlfvu zcndlfy awfx pnljkp adqrug ayci fbhdktr ivjzax